EnviroBiomics customer return shipment guidance
International Shipping Guide
Use this guide when returning sample collection kits to EnviroBiomics from outside the United States.
Shipping steps
Follow these steps before tendering the return shipment to your selected courier.
-
Choose a shipping company
Select your preferred international courier. FedEx or DHL are recommended because they can assist with international shipment documentation and commercial invoice requirements.
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Use the correct return address
Enter the EnviroBiomics return address on both the shipping label and the commercial invoice.
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Enter the kit description and HS/HTS code
Each kit type has a different customs description and code. Use the kit-specific information below and confirm shipment-specific requirements with the selected courier.
Return address
Use the address below exactly as listed on the shipping label and commercial invoice.
11550 IH 10 W, Suite 150
San Antonio, Texas 78230
USA
Kit descriptions and HS/HTS codes
Use the following kit-specific descriptions and customs codes on the commercial invoice. All kits should be declared at $10 USD per kit.
| Kit type | Commercial invoice description | HS / HTS code | Declared value |
|---|---|---|---|
| Swiffer Kit | Swiffer cloth, 100% cotton, with nitrile gloves, non-medical; used for dust collection and analysis. | 6307.10.1090 | $10 USD per kit |
| Vacuum Kit | Vacuum dust collector nozzle with one pair of nitrile gloves, non-medical; used for dust collection and testing. | 8508.70.0000 | $10 USD per kit |
| Actino Skin Kit | Safe Collect tube (1 ml), sodium chloride solution (5 ml), nitrile gloves, and cotton-tipped applicator / sampling swab. Non-medical; used for dust collection and testing. |
|
$10 USD per kit |
| Nasal Kit | Safe Collect tube (1 ml), cotton-tipped applicator / sampling swab, and nitrile gloves. Non-medical; used for dust collection and testing. |
|
$10 USD per kit |
| Plasma Kit | EDTA lavender tube, plastic tube holder, nitrile gloves, red plastic bag, and bubble wrap pouch. Collection kit only, non-medical; discard after scientific analysis. | 9016.90 - empty plastic tubes used for medical | $10 USD per kit |
| CIRS Kit | 1 CAT Serum Yellow tube; 1 ACD Blue tube; 2 plastic tube holders; 4 plastic transfer tubes; 2 ice packs; 1 red plastic bag; 1 bubble wrap pouch. Collection kit only, non-medical; discard after scientific analysis. | 9016.90 - empty plastic tubes used for medical | $10 USD per kit |
Commercial invoice checklist
Before tendering the package to the courier, confirm that the commercial invoice and shipping label include complete and accurate information.
- Select FedEx, DHL, or another international courier that can help prepare a commercial invoice.
- Use the EnviroBiomics return address exactly as listed in this guide.
- Enter the kit-specific description and HS/HTS code from this guide.
- Declare the value as $10 USD per kit. Do not declare the laboratory test value.
- Complete every required commercial invoice field before submitting the shipment.
- Ask the courier for help with shipment-specific paperwork and commercial invoice requirements.
- Contact EnviroBiomics for questions about testing or sampling.
Customs delays and courier assistance
Customs delays and additional charges
Failure to declare the correct documentation, description, HS/HTS code, or declared value may result in customs delays or additional charges. The customer is responsible for any such delays or charges.
Courier assistance
The courier can assist with shipment-specific fields, commercial invoice requirements, and paperwork required to move the package through customs. EnviroBiomics can assist with questions about testing, sampling, or kit identification.